These days, it's crucial to recognize the importance of approaching written communication with empathy and understanding, steering clear of attacking others even when
we believe we understand the other person's thoughts or feelings.
In the vast majority of instances, I am blessed to receive very thoughtful correspondence from my readers, and I appreciate the kind opinions of every person who takes the time to sit down and craft a letter to me. In fact, receiving
letters from my GON readers is one of the best parts of my day.
However, this week brought a different experience. A passionate GON reader expressed strong sentiments in an email she sent, taking issue with me because, in my organizing newsletter, I haven't written about the horrible
situation in the middle east and beyond... something that is a heart-wrenching tragedy and that I find deeply troubling.
The letter included assumptive opinions, unfounded accusations, name-calling, and even a threat to unsubscribe from my organizing newsletter.
This correspondence left me perplexed...and also a bit sad since this reader has been on my list for many years.
Most people who have been reading my newsletter for even a little while know that I vehemently oppose anything connected with hatred and/or violence.
That being said, my editorial decisions are always made with careful consideration. I always take sensitive world conflicts into account and mindfully consider how they can potentially impact my diverse community of readers.
That being said, this email has prompted me today to focus on the subject of being organized when writing a letter to someone without attacking that person...because it's a very important skill to have.
Here are some of my favorite organizing tips in relation to productive, effective, considerate letter-writing:
1. Begin with a Positive Tone: Start your letter on a positive note, expressing appreciation for the recipient's work or
acknowledging their perspective. This sets the stage for a constructive conversation.
2. Express Your Concerns Clearly: Clearly articulate the purpose of your letter, outlining the concerns or issues that prompted you to write. Use factual information and avoid making assumptions
about the recipient's intentions or beliefs.
3. Avoid Personal Attacks: Steer clear of personal attacks and name-calling. Focus on the specific actions or topics that concern you rather than making it about the individual. This maintains a respectful and open communication
channel.
4. Use "I" Statements: Frame your opinions using "I" statements to emphasize that your perspective is personal and subjective. This helps avoid sounding accusatory and invites the recipient to consider your viewpoint without feeling defensive.
5. Provide Supporting Evidence: If applicable, include supporting evidence or examples to reinforce your perspective. This adds credibility to your argument and helps the recipient better understand your point of view.
6. Acknowledge Different Perspectives: Recognize that people may have different viewpoints, and it's okay to disagree. Encourage a healthy exchange of ideas by acknowledging the diversity of opinions while focusing on finding common ground.
7. Offer Constructive Solutions: Instead of solely highlighting problems, propose constructive solutions or suggestions. This demonstrates a commitment to positive change and shows that you are actively engaged in finding resolutions.
8. Maintain Respectful Language: Choose words that convey your message without resorting to inflammatory or offensive words. Maintaining respect in your language fosters a more positive and receptive atmosphere for communication.
9.
End on a Positive Note: Conclude your letter on a positive and forward-looking note. Express hope for a continued dialogue, future understanding, or positive change. Ending on a positive tone leaves room for reconciliation and growth.
10. Be Open to Response: Invite the
recipient to share their perspective and be open to a response. A two-way communication channel encourages understanding and allows for a more comprehensive exchange of ideas.
Finally, when I'm feeling passionate about something, I will often write a letter letting it ALL out on
paper.
BUT, I don't send it.
In fact, I destroy it.
In doing so, I've gotten whatever is it off my chest, but I haven't created permanent harm or damage. Once I've released my emotions and I've calmed down, I'm then ready to write a letter that connects, rather than confronts, using the principles above.
My final thoughts on this...
More love. Less hate.
